#Airmail vs sal update

Tracking information for orders shipped via this method will be sent to you in a shipping confirmation email once your order is shipped.2. Shipments sent via Air Small Packet Registered generally require 2 to 3 weeks for delivery. Air Small Packet Registered will not be available for orders that exceed these limitations. Shipments sent via Air Small Packet Registered cannot exceed a max weight of 2 kg, or max dimensions of Length+Width+Height=90 cm.

#Airmail vs sal update

Please note that tracking information for packages shipped via Regular Surface Mail will not update for some time after it has left Japan as this method travels entirely over the surface, and you will not see updates while your shipment is on the ocean.Īir Small Packet Registered is a moderately priced shipping method that is only available for select orders. Tracking information will become available when your order is shipped, and will be sent to you in a shipping confirmation email.

Different countries have different restrictions regarding maximum shipment size and due to these restrictions, this method will not be available for all orders. However, this estimate may vary depending on your location. Regular Surface Mail is a low cost shipping method that is available for select orders from our Japan warehouse, and generally requires 3 to 4 months for delivery. Once your shipment is about to arrive, we will send a second email with a tracking number when your shipment is passed off to UPS. Please note that during the time that your package is en route to the US, you won't receive any tracking information. You will receive an email when order is shipped, to confirm that your shipment is on its way. If TOM Surface Mail is unavailable, Regular Surface Mail will be available instead. Due to certain restrictions with select product types, we may not be able to offer this for all shipments. Once in the continental US, the packages will be shipped & delivered as trackable UPS Ground shipments.

All packages are being carefully packed by TOM staff in our Japanese warehouse and safely arranged within 100% TOM-dedicated shipping containers. Shipping via ocean freighter in bulk with the assistance of an experienced partner company (Yamato Global) allows much more control over the safety & handling of packages.

This method requires 2-4 months for delivery. Tracking information will become available when your order is shipped, and will be sent to you in a shipping confirmation email.Īs a somewhat faster and far more secure alternative to ordinary individual seamail, we send select packages from Japan to the US via a combination of safe, high-quality, private bulk sea freight + regular domestic UPS Ground. EMS packages usually arrive at their destination 3 days to 2 weeks after shipment.įedEx is available as a priority shipping method for certain shipments, and typically requires around 1-2 weeks for delivery. To see which shipping methods are available for your country, please check Available Shipping Methods From Our Japan Warehouse During COVID-19 EMSĮMS (Express Mail Service) is the fastest and most reliable form of international shipping offered on the TOM Shop. Please note that due to the COVID-19 pandemic, several shipping methods may be unavailable. If you're looking for information about Discount Shipping, please check How does Discount Shipping work on the TOM Shop? Packages from our US facility are shipped out by UPS for standard shipping or USPS for priority shipping. Depending on your region and the size and shape of the items in your order, you may not be able to choose some shipping methods. Packages from our warehouse in Japan can be shipped by EMS, Air SPR, Surface Parcel, TOM Surface Mail, or FedEx.